We take pride in our customer interactions
Please review the following terms and conditions that govern your use of this website, and note that your use of our site constitutes your agreement to these terms and conditions. This website and all products or services offered on this website are intended for adults, and by making any purchase or submitting any information on this website you represent yourself as an adult. The purchase of any GOAL ZERO products or services through this site is subject to separate terms and conditions of sale, which can be viewed on the various product and payment pages within this site. When used herein, the term "GOAL ZERO" refers to GOAL ZERO LLC.
Sale Disclaimer
Welcome 10% off discount:
Welcome 10% off discount offer only valid for new customers subscribing to email and SMS communication. Offer is not valid on Yeti Power Stations, Sherpa Power Banks, or Open box items. Offer is only valid for US customers. Offer cannot be combined and is not valid on sale items.
Disclaimer*
Goal Zero reserves the right to change or update the offers at any time, and to cancel orders arising from pricing, technical, or other errors. Cannot be combined with any other offer or promotion. Product availability is not always guaranteed. International orders may have limitations and certain products may not be able to ship internationally.
Geographic Scope
This website is controlled and operated by GOAL ZERO from its offices in Draper, Utah, in the United States of America. GOAL ZERO may offer to sell products and services featured on this website in the US and its territories. Unless specified, GOALZERO.com is available to visitors from outside the US for informational purposes only.
Price, Availability and Promotions
Some of the products and services featured on the site are displayed for promotional purposes only and may not be available for purchase through this site. All products and services offered for purchase on this site are subject to availability. The prices stated for such products and services may be subject to change without notice.
Free Shipping Disclaimer*
Free ground shipping on all orders over $500.00 for continental US domestic orders only.
Free Shipping Offers (when applicable) are available through goalzero.com only, and are not valid for Alaska, Hawaii, Puerto Rico, Canada or for international orders. No adjustments are available for previous purchases. Not valid for cash or cash equivalent. Free shipping offers may not be combined with other offers or promotions. Free Shipping applies to ground shipping only. Expedited shipping is not free. Free shipping offers are not valid in and do not include Hawaii, Alaska, Canada or orders with delivery address outside the USA.
Product discount promotions (when applicable). Product discount promotion quantities may be limited. All discounts associated with these offers apply to merchandise only, not to shipping and handling, or applicable taxes. No adjustments are available for previous purchases. Not valid for cash or cash equivalent. Product discount promotions may not be combined with other offers or discounts. Goal Zero reserves the right to extend or cancel these offers at any time, and to cancel orders arising from pricing, technical, or other errors. These product discount offer(s) are not valid on international orders.
Restrictions on Use
Your use of this website is conditioned on your compliance with the following rules of conduct. You agree not to use this website or any information you obtain from this website: In connection with surveys, contests, pyramid schemes, chain letters, junk email, spamming, or any duplicative or unsolicited commercial messages. To advertise, or offer to sell or buy any goods or services for any purpose. To harvest or collect personally identifiable information about others
Copyright and Use of Information
All information and content ("Materials") on this website and any intellectual property rights embodied therein are the property of GOAL ZERO or its information providers. Unless otherwise stated herein, none of the Materials on this website may be copied, reproduced, modified, distributed, sold, broadcast, stored or otherwise used without the express permission of GOAL ZERO or the original copyright holder.
GOAL ZERO allows you to copy Materials published by GOAL ZERO on this site for personal and noncommercial use only. Such authorization does not permit use of copyrighted content from this site for the unauthorized sale of GOAL ZERO products or services. As a condition of this authorization, you agree that any copy you make of these Materials shall retain all copyright and other proprietary notices contained herein. This authorization does not include the use of images, logos or other content unless they are embedded within the Materials. GOAL ZERO may revoke this authorization at any time, in its sole discretion. Upon any such revocation, you must promptly destroy all Materials downloaded or otherwise obtained from this site, as well as all copies of such Materials, whether made in accordance with these terms and conditions or otherwise.
Each of the individual Materials published by GOAL ZERO on this site may contain other proprietary notices and copyright information relating to that particular individual piece of Material.
Elements of this website, including but not limited to its design and layout, are protected by trade dress and other laws and may not be copied or imitated, in whole or in part. No logo, graphic, video, sound or image from this website may be copied or retransmitted unless expressly permitted by GOAL ZERO.
Use of software provided on the website is protected by copyright law and governed by the terms of the end user license agreement that accompanies such software. You may not install or use any software that contains an end user license agreement unless you first agree to the terms of the end user license agreement.
The Materials displayed on or contained within this site, including all software, design, text, editorial materials, informational text, photographs, illustrations, audio clips, video clips, artwork and other graphic materials, and names, logos, trademarks and services marks, are the property of GOAL ZERO or their licensors and are protected by copyright, trademark and other intellectual property laws. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any copyright, patent or trademark of GOAL ZERO or any other person. Note that any product, process or technology on this site may be the subject of other intellectual property rights reserved by GOAL ZERO, and is not licensed hereunder.
Use of robots or similar tools for data mining or automated data submission through this site is prohibited without prior express written permission from GOAL ZERO.
User Submissions
This website may now or in the future permit the submission of images, videos or communications by you and other users ("User Submissions") and the hosting, sharing and/or publishing of such User Submissions including through blogs. You understand and agree that whether or not such User Submissions are published, GOAL ZERO does NOT guarantee any confidentiality with respect to any submissions.
You shall be solely responsible for your own User Submissions and the consequences of posting or publishing them and agree that any content (images, videos, communications, etc.) you share with or post to GOAL ZERO is subject to these Terms. In connection with User Submissions, you affirm, represent and/or warrant that: (i) you own or have the necessary licenses to use and authorize GOAL ZERO to use all intellectual property rights in and to any and all User Submissions to enable inclusion and use of the User Submissions in the manner contemplated by the website and the Terms; and (ii) you have the written consent, release, and/or permission of each and every identifiable person in the User Submission to use the name or likeness of each and every such identifiable individual person on the website and according to these Terms. For clarity, you are required to obtain all of the necessary ownership rights in your User Submissions. However, by submitting the User Submissions, you hereby grant a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display and perform the User Submissions in connection with the website and in connection with the business of GOAL ZERO, including without limitation for promoting and redistributing part or all of the website (and derivative works thereof) in any media formats and through any media channels. You also hereby grant each user of the website a non-exclusive license to access your User Submissions through the website, and to use, reproduce, distribute, prepare derivative works of, display and perform such User Submissions as permitted through the functionality of the website and under these Terms.
You shall not (i) restrict or inhibit any User from using and enjoying the website; (ii) engage in spamming or flooding; and/or (iii) attempt to gain unauthorized access to other computer systems through this website.
You agree that GOAL ZERO retains the right to monitor any content through the website and disclose any information as necessary or appropriate to satisfy any law, regulation or governmental request, to operate the website properly, or to protect ourselves or our Users.
In connection with User Submissions, you further agree that you will not: (i) submit material that is copyrighted, protected by trade secret or otherwise subject to third party proprietary rights, including privacy and publicity rights, unless you are the owner of such rights or have permission from the rightful owner to post the User Submissions and to grant GOAL ZERO all of the license rights granted herein, (ii) submit material that is unlawful, defamatory, obscene, libelous, pornographic, threatening, harassing, hateful, racially or ethnically offensive, or encourages conduct that would be considered a criminal offense, give rise to civil liability, violate any law or is otherwise inappropriate; (iii) publish falsehoods or misrepresentations that could harm GOAL ZERO or any third party or impersonate another person; or (iv) post advertisements or solicitations of business.
GOAL ZERO reserves the right to decide whether any material or User Submission is appropriate and complies with these Terms and/or violates any intellectual property law. GOAL ZERO may remove any such User Submissions, in whole or in part, and/or terminate a User's access for uploading such material in violation of these Terms at any time without prior notice and at its sole discretion.
No Endorsements
GOAL ZERO does not endorse any User Submission or any opinion, recommendation, or advice expressed therein, and GOAL ZERO expressly disclaims any and all liability in connection with any User Submissions.
Digital Millennium Copyright Act (DMCA)
GOAL ZERO respects the intellectual property of others, and requires that the users of the website do the same. If you believe that any User Submission or any Material has been copied in a way that constitutes copyright infringement, please forward the following information to the Designated Copyright Agent including: (i) your name, address, telephone number and email address; (ii) a description of the copyrighted work that you claim has been infringed; (iii) a description of where the alleged infringing material is located; (iv) a statement by you that you have a good faith belief that the disputed use is not authorized by you, the copyright owner, its agent, or the law; (v) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; and (vi) a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf (see 17 USC 512 (c)(3) for further detail).
The GOAL ZERO Designated Agent to receive notifications of claimed infringement is: ATTN: General Counsel, GOAL ZERO LLC, 12388 South 265 West, Draper, UT, 84020.
Counter Notice – If you believe that your User Submission was removed (or to which access was disabled) and is not infringing, or that you have the authorization from the copyright owner or agent, or pursuant to the law, to post and use the material in your User Submission, you may send a Counter Notice including the following information to the GOAL ZERO Designated Agent: (i) your physical or electronic signature; (ii) identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled; (iii) a statement by you that you have a good faith belief that the content was a result of mistake or misidentification of the content; (iv) your name, address, telephone number and email address; (v) a statement that you consent to the jurisdiction of Utah; and (vi) a statement that you will accept service of process from the person who provided the notification of the alleged infringement. If a Counter Notice is received by the Designated Agent, the Designated Agent may send a copy of the Counter Notice to the original complaining party.
For clarity, only DMCA Notices should go to the GOAL ZERO Designated Agent; any other feedback, comments, requests for technical support and other communications should be directed to GOAL ZERO Administrator at 1-888-794-6250 or via email at administrator@goalzero.com.
Liability Restrictions
While GOAL ZERO makes reasonable efforts to insure that all material on this website is correct, accuracy cannot be guaranteed. GOAL ZERO makes no representations or warranties as to the accuracy or completeness of the information contained in this website, results obtained from the use of this website, or interruptions in the availability of this website. You understand that when using the website, you may be exposed to User Submissions from a variety of sources, and that GOAL ZERO is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such User Submissions. You agree to waive any legal or equitable rights or remedies you have or may have against GOAL ZERO with respect thereto.
Trademarks
The trademarks, service marks, and logos (collectively, "Trademarks") used and displayed on this website are registered and unregistered marks of GOAL ZERO and others. Nothing on this website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark. GOAL ZERO aggressively enforces its intellectual property rights to the fullest extent of the law. GOAL ZERO's Trademarks may not be used in any way, including in advertising or publicity pertaining to distribution of materials on this website, without GOAL ZERO's prior, written permission.
Third Party Links
This website may contain links to other third-party websites. GOAL ZERO is not responsible for the content of such third-party websites including any changes or updates that are made to the linked website or the accuracy or completeness of the information provided on those third-party websites. GOAL ZERO provides the links as a convenience to you and the existence of the links on this website does not imply that GOAL ZERO approves of or is affiliated with the linked organization or company, or its products or services, or that the linked organization or company approves of or is affiliated with GOAL ZERO. GOAL ZERO does not vouch for those persons, companies, or other organizations whose goods or services may be accessed or displayed through or on the thrid-party website.
Order Acceptance
We reserve the right, at our sole discretion, to cancel or refuse any order for any reason at any stage of the online ordering process, including after an order has been submitted and whether or not the order has been confirmed. Some situations that may result in cancellation include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will attempt to contact you if all or any portion of your order is canceled, or if additional information is required to accept your order. For your convenience, your credit card will not be charged until your order is shipped.
Resale
Purchases made on www.goalzero.com are intended for end users only. Products sold through this site are not authorized for resale. Your submission of your order shall constitute your full acceptance of these restrictions on resale. If your company is interested in becoming a GOAL ZERO reseller contact our U.S. Sales Team at USsales@goalzero.com or for International Sales INTLsales@goalzero.com
Solicitations
GOAL ZERO reserves the right to review and reject any solicitation for a quote.
Promotion Guidelines
All promotional offers are limited to purchases made from GOAL ZERO and its participating authorized dealers. Purchases must be made during the specified promotional period to qualify.
Disclaimer of Warranty and Limitation of Liability
THE INFORMATION PROVIDED ON THIS WEBSITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. EVEN IF GOAL ZERO HAS BEEN ADVISED AS TO THE POSSIBILITY OF SUCH DAMAGES, GOAL ZERO AND/OR ITS SUPPLIERS DISCLAIM ALL RESPONSIBILITY FOR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES (INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOST BUSINESS, LOST PROFITS, OR LOST DATA) ARISING FROM OR BECAUSE OF INACCURACIES OR OMISSIONS IN THE INFORMATION CONTAINED ON THIS WEBSITE, OR IN ANY WEBSITE LINKED TO OR FROM THIS WEBSITE. GOAL ZERO AND/OR ITS SUPPLIERS FURTHER DISCLAIM ANY LIABILITY ARISING FROM THE USE OF ANY MATERIALS ON THIS WEBSITE, INCLUDING ANY DAMAGE TO YOUR COMPUTER OR OTHER PROPERTY OR LOSS OF DATA ARISING FROM ANY USE OF THE MATERIALS OR THIS WEBSITE. Some jurisdictions do not allow the exclusion of implied warranties in certain circumstances, so the above exclusion may not apply to you. GOAL ZERO is not responsible for any inaccuracies, typographical errors or any other mistakes on this site or in any content you may obtain from this site, and reserves the right to make corrections.
Modifications and Changed Terms
GOAL ZERO reserves the right to modify the information contained on this website or these Terms at any time without notice. You are responsible for reviewing these Terms on this website.
Accessing this website after any changes to these Terms have been posted thereon will constitute your acceptance of all such changes. You have the right to accept or reject any changes in these Terms. If you reject any changes in these Terms, please discontinue use of the website immediately. Unless specifically stated otherwise, any new features, products or services added to the website shall be subject to these Terms. Some new products or features may require your acceptance of new or additional terms before use.
Any GOAL ZERO publication may include technical inaccuracies or typographical errors. Changes may be periodically made to these publications. These changes will be incorporated in new editions of these publications. GOAL ZERO may make improvements and/or changes in the products and/or the programs described in these publications at any time without notice.
Submissions
GOAL ZERO LLC maintains an exceptionally strong commitment to research. Researching new technologies, incorporating the new technologies into products, and developing marketing strategies for our products may take several years.
We wish to avoid misunderstandings that could arise if a GOAL ZERO product or marketing strategy bears even a superficial resemblance to an idea that was submitted to GOAL ZERO during the development process. GOAL ZERO or any of its employees do not accept or consider unsolicited ideas, including unpatented technologies, or marketing plans. Nor do we provide any compensation, in either cash or product, for unsolicited product ideas. If you still submit your ideas to us, you agree that such information shall be deemed to be nonconfidential, and that GOAL ZERO shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute the information to others without limitation. Further, GOAL ZERO shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products incorporating such information. Notwithstanding the foregoing, GOAL ZERO's use of your or any personal information shall be governed by the privacy statement available on this site.
Product Feedback Policy and Terms
We do welcome and value feedback on our existing products, and we make every effort to address questions or concerns that are raised by our customers. If you wish to comment on a GOAL ZERO product or if you have a question about or concern with any of our products, please consult and follow the instructions provided in the "Contact us" section of GOAL ZERO.com. Not with standing the foregoing, GOAL ZERO's use of your or any personal information shall be governed by the privacy statement available on www.goalzero.com
Any product feedback you provide to us shall be deemed nonconfidential and GOAL ZERO shall be free to use such information on an unrestricted basis.
Privacy Policy
Your use of this website is subject to the terms of the privacy statement available on this site.
Amendment and Termination
GOAL ZERO may amend or terminate these terms and conditions at any time and may do so immediately without notice. Any provision of these terms and conditions that by its nature is reasonably intended to survive beyond such termination shall survive.
Noncompliance with These Terms and Conditions
If at any time, in the sole discretion of GOAL ZERO, you fail to comply with any provision of these terms and conditions, GOAL ZERO reserves the right to deny you access or use of this website, and to otherwise pursue recourse against you to the full extent of the law. Upon any failure by you to comply with any provision of these terms and conditions, you must promptly destroy all materials downloaded or otherwise obtained from this site, as well as all copies of such materials, whether made in accordance with these terms and conditions or otherwise.
Miscellaneous
This is the entire agreement between you and GOAL ZERO relating to the use of this site. GOAL ZERO can revise these terms and conditions at any time by updating this posting. This site may provide links to other sites that are not maintained by GOAL ZERO. GOAL ZERO provides such links for your convenience only, and is not responsible for the content of any third-party site.
Apple, iPhone, iPod, iPod classic, iPod nano, iPod shuffle, iPod touch and iTunes are trademarks of Apple Inc., registered in the U.S. and other countries.
Mobile Terms of Service
Goal Zero
Last updated: May 11, 2022
The Goal Zero mobile message service (the "Service") is operated by Goal Zero (“Goal Zero”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Goal Zero’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Goal Zero through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Goal Zero. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18668584574 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Goal Zero mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18668584574 or email support@goalzero.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
These terms and conditions were last updated on May 11, 2022.