We take pride in our customer interactions
As described in our Privacy Policy, we collect information on our websites, and, if available, our mobile apps, and share that information with third parties, including advertising partners, in order to show you ads on other websites that are more relevant to your interests, including ads that promote our products and services and those of other Shopify merchants. We may do this through the sharing of personal information we collect when you visit our websites, and, if applicable, our mobile apps, and through cookies and similar technologies.
These activities may be considered a “sale” or “sharing” of your personal information under certain U.S. state privacy laws. Depending on where you are, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
Your Choices and Privacy Controls
You can manage your privacy choices about how we contact you and how we use or share your information by sending us an email at chiefprivacyofficer@goalzero.com . You also have choices about how certain third parties and advertisers use your information, including how we use and share your information for advertising, marketing and analytics. When making changes, please allow sufficient time for your preferences to be processed.
Communication Preferences
You may update your preferences to receive marketing offers and other information from us, however, even if you opt-out we may continue to contact you with service and account related information or other non-marketing communications.
- Email: You can opt-out of marketing emails by following the unsubscribe links or instructions included in marketing email.
- Text messages: You can opt-out of receiving text messages from us at any time by texting “STOP " to any message.
- Mobile applications: you may opt-out of receiving notifications through our mobile applications by either selecting the option to “not allow” on the notification prompt or disabling them through the Settings function on your mobile device.
- Telemarketing: Ask to be removed from our consumer telemarketing lists by contacting us at 1-888-794-6250 [, or by sending an e-mail to chiefprivacyofficer@goalzero.com You also can ask the Goal Zero representative to remove you from our telemarketing lists when you receive a marketing or promotional call from us. In addition, the National Do Not Call Registry gives you a choice about whether to receive telemarketing calls at home. For more information, go to gov. Some states in the United States may also maintain their own Do Not Call Registry. Putting your number on these registries may limit telemarketing calls that you receive.
Sharing Your Information for Marketing or Advertising
If you do not want us to share your Personal Information with third parties or our affiliates for promotional purposes, you can opt out by sending us an email to chiefprivacyofficer@goalzero.com stating your request].
Accessing and Correcting Your Information
You can review and change your Personal Information by emailing us at chiefprivacyofficer@goalzero.com and/or by visiting your online customer account..
Subject to applicable law, you may have rights to request access to, correct, or delete your Personal Information, or to object to certain processing of your Personal Information. If you have such rights under applicable law, you may send us requests to exercise those rights by email at chiefprivacyofficer@goalzero.com or you may submit a request online here .
Please understand that we may not be able to delete your Personal Information except by also deleting your account, which may require cancellation of products or services that we provide to you. In addition, we may not accommodate a request to change Personal Information if we believe that doing so would violate any law, legal requirement or rights of another person, or cause the information to be incorrect.
When making a lawful access, correction, deletion or other request, we may require additional information from you or take other steps to verify your identity and your right to access the Personal Information we hold about you. This is done to protect your privacy and maintain security. We may charge you a reasonable fee in instances that require a disproportionate effort, but we will advise you of any fee in advance. We may decline to process requests that are frivolous or unreasonably repetitive or burdensome, risk the privacy or impact the rights of others, or are extremely impractical.
To opt out of the “sale” or “sharing” of your personal information collected using cookies and other device-based identifiers as described above, please click here. You will need to renew this choice if you clear your browser cookies or if you use a different browser or device.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are we will treat this as a request to opt-out of the “sale” or “sharing” of information for the device and browser you used to visit our website.