SAFETY RECALL NOTICE

4X HPP to 1X HPP+ SOLAR SERIES COMBINER

4x HPP to 1x HPP+ Solar Series Combiner (“Series Combiner”) when used in connection with solar panels with USB circuitry such as Goal Zero Nomad Panels. A negative voltage can pass through the
Series Combiner and damage the junction box in the solar panel, posing a fire hazard.

HPP+ Solar Series Combiner Recall
Which products are affected by the recall? 
  • 4x HPP to 1x HPP+ Solar Series Combiner
  • Module Number: 98715

Consumers should immediately stop use of the recalled products and contact Goal Zero by submitting an online form below. You may also contact Goal Zero toll-free at 888-794-6250 from 9 a.m. to 5 p.m. MT, Monday through Friday, or by email at support@goalzero.com.

HPP+ Solar Series Combiner Recall
Which products are affected by the recall? 
  • 4x HPP to 1x HPP+ Solar Series Combiner
  • Module Number: 98715

Consumers should immediately stop use of the recalled products and contact Goal Zero by submitting an online form below. You may also contact Goal Zero toll-free at 888-794-6250 from 9 a.m. to 5 p.m. MT, Monday through Friday, or by email at support@goalzero.com.

What we need you to do?
  1. Immediately stop using the Series Combiner to connect Nomad solar panels.
  2. Fill out the form below for a full refund for the recalled product. Refunds will be issued to consumers after they have provided evidence of destruction of the Series Combiner. The Series Combiner can be discarded in the household trash.

What we need you to do?
  1. Immediately stop using the Series Combiner to connect Nomad solar panels.
  2. Fill out the form below for a full refund for the recalled product. Refunds will be issued to consumers after they have provided evidence of destruction of the Series Combiner. The Series Combiner can be discarded in the household trash.

Recall Notice

NOTE: Recalled products were sold individually and with:
Yeti Pro 4000 Solar Generators

You may contact Goal Zero toll-free at 888-794-6250 from 9 a.m. to 5 p.m. MT Monday through Friday, or email at support@goalzero.com

PLEASE FILL OUT THE FORM BELOW

By submitting this form, you agree to the collection, use and processing of your personal information in accordance with Goal Zero’sPrivacy Policy and Terms of Use and are opting in to receive emails or other contact from Goal Zero. To read the full recall announcement and press release, please visit the CPSC website at https://www.cpsc.gov/Recalls/.




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